Crew Members are independent contractor drivers and couriers who use the Uber app, like yourself. They are not employees of Uber and Uber is not involved in the selection process or administration of the program. Street Level Strategy oversees all aspects of the Uber Crew program.

Applicants have to meet minimum eligibility requirements to be able to apply to become a Crew Member.&nbsp;
Eligible applicants must complete the entire application, including submitting a video. Selected applicants will then go through a screening process which may involve a virtual interview with Street Level Strategy for further assessment. Street Level Strategy assesses candidates based on availability to participate in the program, knowledge of the app and interpersonal skills. Uber is not involved in the selection process.

We welcome all feedback to the Uber Crew program. If you are unable to attend one of our quarterly Office Hours, the best way to ensure a Crew Member gets your message is by visiting the <a href="https://www.ubercrewportal.com/feedback">Feedback</a> page of this website and completing the form.

Street Level Strategy compensates Crew Members directly for participating in the program.

The program is currently live in all 50 states plus Washington DC. The number of Crew Members in each state varies. In 2023, we had 75 active Crew Members.

Uber Crew is a program where selected drivers and couriers work directly with teams at Uber to improve app functionality, collaborate on new product features, and improve the overall experience on the app for drivers and couriers.&nbsp;Crew Members are drivers and couriers just like you. Individuals who hold an active driver status, have been driving for a minimum of one year, and have completed at least 150 trips are eligible to apply to become a Crew Member. Uber will notify you directly when we are accepting applications in your area.

Crew Members serve for a 12 month period.

What is the time commitment of being a Crew Member?

We expect Crew Members to spend approximately 3-4 hours per month over a 12 month period. This time accounts for meeting virtually with the teams at Uber and coordinating with the program’s independent manager, Street Level Strategy.

Uber Crew is managed by <a href="https://www.slstrategy.com">Street Level Strategy</a>, LLC, an independent consulting firm that specializes in outreach, public education, and community organizing. Street Level Strategy is managing all aspects of the application and selection process. Crew Members will work directly with Street Level Strategy during the program.

Who is <a href="https://www.slstrategy.com">Street Level Strategy</a>?

Uber Crew is managed by <a href="https://www.slstrategy.com">Street Level Strategy</a>, LLC, an independent consulting firm that specializes in outreach, public education, and community organizing. <a href="https://www.slstrategy.com">Street Level Strategy</a> is managing all aspects of the application and selection process. Crew Members will work directly with <a href="https://www.slstrategy.com">Street Level Strategy</a> during the program.

Uber Crew is a program inspired by Uber’s commitment to change the way they listen to drivers and couriers. As the people who drive and deliver, you know your work better than Uber ever could. That’s why your feedback is so important to the program.
Crew Members are drivers and couriers who collaborate with business and product teams at Uber in an effort to improve the overall experience on the driver app. Crew Members collaborate with Uber on new app features, updates to existing features, and other improvements.&nbsp;

Crew Members take an active role in improving the app experience for all drivers and couriers by sharing their own experiences &nbsp;and collaborating with Uber. A Crew Member is a driver or delivery person that:
<ul>
 <li>Meets virtually with local drivers and couriers to discuss app experiences unique to their local area</li>
 <li>Raises local issues to Uber’s teams</li>
 <li>Collaborates with Uber’s product teams on new app features</li>
 <li>Provides feedback and ideas on new projects</li>
</ul>

To be a Crew Member, you must have a sufficient level of experience and familiarity with the Uber platform. Therefore, to be eligible to be a Crew Member, you must meet the below criteria at the time of application and throughout the program:
<ul>
 <li>Completed at least 150 trips (inclusive of both rides + eats) AND must have been earning on the platform for at least one year</li>
 <li>Have completed at least one trip in the last 30 days</li>
 <li>Account is in an active status</li>
 <li>Must complete the entire application, including video application section</li>
</ul>

US_FAQ_11_03

Uber Crew Canada is a program designed to collect feedback and ideas on future app features and current app experiences.
UFCW Canada offers representation services to drivers and delivery people facing account deactivation or other account disputes. &nbsp;These representation services are made available at no cost to drivers and delivery people. UFCW also engages with drivers and delivery people &nbsp;and meets with Uber Canada on a regular basis to discuss health, safety and other related issues. UFCW Canada and Uber Canada also encourage provincial governments to enact reforms that provide new benefits and preserve worker choice on when, where, and if to work.

Crew Members are drivers and delivery people who use the Uber app, like yourself. They are not employees of Uber and Uber is not involved in the selection process.

Applicants have to meet minimum eligibility requirements to be able to apply to become a Crew Member.&nbsp;
Eligible applicants must complete the entire application, including submitting a video. The selected applicants will then go through a screening process which may involve a virtual interview with Street Level Strategy for selection. Street Level Strategy assesses candidates based on availability to participate in the program, knowledge of the app and interpersonal skills.

Street Level Strategy compensates Crew Members directly for participating in the program.

Who is <a href="www.slstrategy.com" target="_blank">Street Level Strategy?</a>

Uber Crew is managed by Street Level Strategy, LLC, an independent consulting firm that specializes in outreach, public education, and consultation. Street Level Strategy is excited to work with Uber in Canada to coordinate collaboration with drivers and delivery people. Street Level Strategy manages all aspects of the application and selection process. Crew Members will work directly with Street Level Strategy during the program.

While Uber Crew Canada and Crew US are separate programs, they share a similar goal of collaborating with drivers and delivery people to improve the overall experience on the Uber app.

Is Uber Crew Canada the same as Uber Crew US?

While Uber Crew Canada and Crew US are separate programs, they share a similar goal of collaborating with drivers and delivery people to improve the overall experience on the Uber app.

Uber Crew Canada is a program where select drivers and delivery people work directly with teams at Uber to help improve app functionality, collaborate on new product features, and improve the overall experience on the app for drivers.&nbsp;

Crew Members take an active role in improving the app experience for all drivers and delivery people by sharing their own experiences and collaborating with Uber. A Crew Member is a driver or delivery person who:
<ul>
 <li>Provides feedback and ideas on new app features</li>
 <li>Surfaces gaps or limitations of current online experience</li>
</ul>

To be selected as a Crew Member, you must have a sufficient level of experience and familiarity with the Uber platform. To be eligible for selection, you must meet the below criteria:
<ul>
 <li>Completed at least 150 trips (inclusive of both rideshare and Uber Eats trips) AND must have been earning on the platform for at least one year</li>
 <li>Have completed at least one trip in the last 30 days</li>
 <li>Account is in an active status</li>
 <li>Must complete the entire application, including video application section</li>
</ul>