<h1>Uber Crew Town Hall Recap</h1>
<p>Uber Crew is a program inspired by Uber’s commitment to change the way they listen to drivers and couriers. As the people who drive and deliver, you know your work better than Uber ever could. That’s why your feedback is so important to the program.</p>
<p>Crew Members are drivers and couriers who collaborate with business and product teams at Uber in an effort to improve the overall experience on the driver app. Crew Members collaborate with Uber on new app features, updates to existing features, and other improvements.&nbsp;</p>
<p>As part of the Uber Crew Program, Street Level Strategy hosts a virtual Town hall with Crew Members twice a year to bring you Crew program updates and a chance for you to hear from Crew Members directly on the impact they are making with the program.</p>
<p>The last Crew Town Hall was held on April 4th, 2023. Please find a summary and recording of the event. This video will be taken down May 1st, but the summary will stay up until the next Town Hall.&nbsp;</p>
<p><a href="https://vimeo.com/815567689"><del>https://vimeo.com/815567689</del></a></p>
<h2>What Crew Members do</h2>
<p><strong>Office Hours: </strong>Meet drivers &amp; couriers over Zoom from all across the country and discuss issues related to the app experience</p>
<p><strong>Office Hours Sessions: </strong>Meet with teams at Uber who are uniquely positioned to resolve immediate needs in the app shared during Office Hours</p>
<p><strong>Product Sessions:</strong> Meet with Uber product experts to get hands-on experience testing and updating existing features and playing a role in designing new ones</p>
<h2>Crew Member Accomplishments</h2>
<h2>Rides</h2>
<ul>
  <li><strong>Apple CarPlay:</strong> You can now use the Uber app directly from the car dashboard while using Apple’s CarPlay</li>
  <li><strong>Earnings Trends: </strong>This feature helps you see when and where other drivers in your area are earning the most to help you make the best choice about when and where to go online</li>
  <li><strong>Earnings Hub Improvements: </strong>Uber added a payment method call-to-action in the Earnings Hub and updated messaging to make it clear</li>
</ul>
<h2>Eats</h2>
<ul>
  <li><strong>Digital Plus Card: </strong>The Digital Plus Card is now available to all new shoppers across the US</li>
  <li><strong>Grocery Offer Card: </strong>Uber updated the offer card for "Shop &amp; Pay" orders to show the unique number of items in the order and the number of items so you can better know what's in store</li>
</ul>
<p><br></p>
<h2>Preview the Town Hall Presentation</h2>
<p><del>https://docs.google.com/presentation/d/e/2PACX-1vTcCq0vV5bog_NNQncocgATFLlPtgFxUoFmWN36fxcfLtCbuZlHO1fTD8GLVkeJL8yDrxRlcLI63_GQ/pub?start=false&amp;loop=true&amp;delayms=5000</del></p>

What question about app improvements or about the Uber Crew program do you have? 

Q1 2023 RSVP

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